Monitoring & Response
24/7 Monitoring by Professional Agents.
Ensuring immediate response and peace of mind, day and night.
Monitoring & Response
Automated Emergency Response for When You Cannot Call for Help
Older-style personal emergency systems have one major limitation: they rely on the user to call for help. If an older adult or a person with disability has a serious fall or seizure, they may be unable to press a call button or reach a phone. Traditional alarms only work when the device is worn, accessible and manually activated. Seenyor removes that reliance by detecting a health problem when help is needed and automatically sending an alert.
When the monitor detects a sudden fall followed by no movement, it activates. The same goes for changes in vital signs. The system does not wait for a manual button press. Instead, it instantly sends automated alerts to the nominated contacts, who could be family members or NDIS support workers, via the professional monitoring centre, which operates around the clock.
To make sure the right action is taken fast, Seenyor includes built-in two-way audio communication. Authorised responders can open a secure audio channel right away. They can speak directly into the room to ask if the person needs an ambulance. By listening for a response, they can quickly determine whether it is just a minor slip or a true medical emergency. This drastically reduces response times and helps avoid the dangers of delayed medical care.
Our specialists are here 24/7, every day.
From Alert to Action
What Happens the Moment Something Is Wrong
Our monitoring team follows the same checklist every time, so a verified alert is met with swift, confident action.
Fall or Vital Sign Change Detected
Seenyor's radar picks up a sudden fall, or a concerning change in breathing or heart rate — automatically, with nothing to press.
Two-Way Audio Check-In
An authorised responder opens a secure audio channel into the room to check in and ask if help is needed.
Nominated Contacts Notified
If there's no response, family members or NDIS support workers are alerted right away.
Emergency Services Escalation
Where a genuine emergency is confirmed, the monitoring centre can escalate directly to emergency services.
Professional Monitoring
Backed by a Monitoring Centre That Never Sleeps
Detect
Continuous, automatic detection of falls and vital sign changes — no wearable, no button to press.
Verify
A monitoring specialist opens two-way audio to check in directly, telling a minor slip apart from a true emergency.
Respond
Nominated contacts are alerted immediately, with escalation to emergency services if it's confirmed as serious.
Under the Hood
Advanced Detection Features
Instant Fall Detection
Seenyor's radar recognises the specific motion of a fall — separate from sitting down or bending over — and raises a critical alert the moment it happens.
- Works with zero wearables and nothing to charge
- Distinguishes falls from everyday movement
- Critical alerts sent straight to the monitoring centre
A Full Picture of Sleep Quality
Overnight patterns — time asleep, time awake, and how restless the night was — are tracked automatically and summarised each morning.
- Tracks light, deep and awake time through the night
- Flags unusual overnight events as they happen
- No sensors to wear to bed
Vital Signs, Watched Quietly
Heart rate and breathing are monitored continuously in the background, so a meaningful change gets noticed rather than missed.
- Continuous heart rate monitoring, contact-free
- Minimum, average and maximum shown at a glance
- Unusual readings are escalated to the monitoring team
Daily Activity, at a Glance
A gentle way for family to see that today looks like a normal day — how much time was spent up and moving, and how much time was spent still.
- Indoor duration, walking and stillness tracked daily
- Easy to spot a day that looks out of the ordinary
- Shared with nominated family members or carers
